What are soft skills? What skills do salespeople need to develop in 2022 to increase their odds?

In this podcast, we will cover 10 Skills Salespeople Need to Develop in 2022. Take a listen!

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What are Soft Skills?

Simply put, soft skills are the personal attributes that allow us to effectively relate to others. These skills enhance our personal interactions and lead to greater job performance and satisfaction. Unlike hard skills, which are the technical and knowledge skillset we bring to our work, soft ones are interpersonal and can be applied in a broad array of situations. Soft skills encompass both personality traits, such as optimism, and abilities that can be practiced, such as empathy. Like all skills, soft skills can be learned.

What are 10 Soft Skills Salespeople Need to Develop in 2022?

  1. Empathy and Emotional Intelligence
  2. Communication, including nonverbal communication and listening
  3. Teamwork
  4. Problem-Solving
  5. Time Management
  6. Attitude and Work Ethic
  7. Adaptability and Flexibility
  8. Self-confidence
  9. Ability to learn
  10. Networking

Adaptability/Flexibility

Two of the most important skills you can have in sales are adaptability and flexibility. Some people mistakenly think that the ability to change according to the needs of a situation or a willingness to compromise shows weakness or a lack of conviction. In reality, the ability to compromise, change in response to changing situations and changing needs, and thrive are key to success in the fast-paced workplaces most of us find ourselves in. Change can be scary but learning to adapt and flex as needed is an investment worth making.

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Let me know what are the 2 soft skills you are planning to develop in 2022! I can’t wait to hear from you!

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